Frost & Sullivan White Paper: The Bigger Picture of AI & RPA
While today’s enterprises expect that Robotic Process Automation (RPA) and artificial intelligence (AI) will help generate both operational and business benefits while spurring greater collaboration across business units, many now view revenue growth as the next advantage gained by automation.
For Frost & Sullivan, RPA is contributing to digital transformation on a strategic rather than simply a tactical level. This report looks at the bigger picture of RPA: How to invigorate revenue-recouping and revenue-generation activities to help achieve the following strategic goals:
- Improving the customer experience
- Creating new business models
- Decreasing time to market for new and innovative products and services
- Growing revenue
- Enhancing employee motivation